Labrador Language Services
8 Rue Lantiez, 75017 Paris
Contact
translation@labrador-translations.com
Tél: +33 (0)1 53 06 30 80

Privacy policy

As part of its communication and service provision activities, the Labrador Group (“Labrador”) may process information about you. For example, when you browse our site, fill out a form to download one of our publications or contact our teams, you send us information, some of which may identify you (“personal data”).

Labrador respects your privacy and undertakes to protect your personal data. The purpose of this privacy policy is to inform you about how we process your personal data, whether it is transferred to third parties, and your rights and options to control your personal data and protect your privacy.

Please read this privacy policy carefully.

1 – WHAT IS PERSONAL DATA?

“Personal data” refers to any information that may identify you directly (e.g., your name) or indirectly (e.g., through a unique identifier).

This means that personal data includes information such as your postal and email addresses, mobile phone number, personal preferences and information about your job. Personal data may also include unique digital identifiers such as the IP address of your computer or the MAC address of your mobile device, as well as cookies.

2 – WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?

Labrador, a société par actions simplifiée (French simplified joint stock company – SAS) located at 8 rue Lantiez in Paris (75017) is the controller of the data collected on the website https://www.labrador-translations.com/ (hereafter, the “Site”) within the meaning of the regulations applicable to personal data and in particular the EU Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter “GDPR”).

 

 

3 – HOW DO WE COLLECT YOUR PERSONAL DATA AND FOR WHAT PURPOSES?

For Labrador, you are central to what we do. We enjoy providing you with information, inviting you to events, sharing our expertise and the results of our research with you so that you can better understand all the future challenges facing corporate reporting.

We may collect personal data from you, or receive it from you, through our Site, social media pages that discuss Labrador’s activities, or any other means.

In some cases, you send us personal data directly, such as when you contact us to download a study, send a request or subscribe to receive our articles.

In other cases, we collect this data indirectly, such as through cookies and other trackers saved when you view our Site.

In the table below you will find more detailed information explaining the following:

In what situations may your personal data be provided or collected?

This column lists the activities you engage in, or the situations you find yourself in, when we use or collect your personal data. For example, if you request information, subscribe to our newsletter or browse one of the pages of the Site.

What personal data may we obtain directly from you or after you interact with us?

This column specifies the types of data about you we may collect depending on the situation.

How and why may we use it?

This column explains what we may do with your data, and for what purposes we collect it.

What is the legal basis for our use of your personal data?

This column explains why we may use your data. Depending on the purpose for which your data is used, the legal basis for processing your data may be:
Your consent;
Legal obligations insofar as the legislation in force requires that data be processed.

Overview of information related to your interactions with us and their consequences for your personal data:

In what situations may your personal data be provided or collected?

What personal data may we obtain directly from you or after you interact with us?

How and why may we use it?

What is the legal basis for processing your personal data?

Subscription to a newsletter from our Site

First and last names;
Name of the organization in which you work;
Email address.

Keep our community informed about news and best practices in corporate reporting
Streamline our communications by: analyzing readership or producing statistics on trends and interest in certain topics
Allow Labrador’s marketing teams to contact you based on your interests (legal obligation: keep an up-to-date list of canceled subscribers if you have requested to unsubscribe)

Consent

Information is requested through the contact form/by phone Data collected:
when you want to request a quote;
when you want to learn more about our services, offerings or a study we published;
when you want to join our team;
when you want to contact us for any other request

First and last names;
Phone number;
Email address;
Name of the organization in which you work;
Any other information you have provided to us about yourself in connection with your request.

Allow Labrador to contact the User by email or phone;
Respond to requests sent;
Allow Labrador to schedule a meeting with the User;
Connect with the appropriate department, if required.

Consent:
When sending a request for information, the validation of the information note in the related forms allows Labrador to collect the User’s consent. This consent is confirmed through an automated email reiterating the data processing procedures and the option to decline.

Request to download a study

First and last names;
Name of the organization in which you work;
Email address.

Allow Labrador to send the User a link to download the published studies.
Allow Labrador’s teams to learn more about clients’ or prospects’ interests regarding certain topics.
Allow Labrador’s marketing teams to contact you by email.

Consent:
When sending a request for information, the validation of the information note in the related forms allows Labrador to collect the User’s consent. This consent is confirmed through an automated email reiterating the data processing procedures and the option to decline.

Registration for an event

First and last names;
Name of the organization in which you work;
Email address.

Allow Labrador to create a list of guests who will receive a personal invitation to the event;
Ensure that the event runs smoothly.
Allow Labrador’s marketing teams to contact you by email.

Consent:
When sending a request for information, the validation of the information note in the related forms allows Labrador to collect the User’s consent.
This consent is confirmed through an automated email reiterating the data processing procedures and the option to decline.

Management of Users’ rights (see Section 9).

First and last names;
Postal and/or phone contact information;
Proof of identity in the event of reasonable doubt about the identity of the data subject.

Allow Labrador to respond to Users’ requests to exercise their rights.

In exercising their rights as identified in Section 7, Users
consent to the collection and processing of the Data listed.

Data marked with an asterisk (*) in the contact forms is required to process requests for meetings, phone calls or information on the items presented by Labrador. Should the User not wish to share this data, the User is informed that he/she cannot be contacted by Labrador.

The User agrees to provide only truthful, accurate, complete and updated Data and not to impersonate any third party.

4 – HOW LONG DOES LABRADOR RETAIN THE DATA IT COLLECTS?

Labrador informs the User that it keeps its Data for a period that does not exceed that which is strictly necessary for the aforementioned processing purposes, namely:

For Data collected when browsing the Site: the Data known as “cookies” are kept for no more than thirteen (13) months after the cookies are placed on the User’s device;
If you have consented to receive marketing messages, we will keep your personal data for a period not exceeding three (3) years from the time you unsubscribe or until you request us to delete it or after a period of inactivity (no active interaction with Labrador);
For Data collected further to a request through the corresponding form: the Data are kept for three (3) years from the last unanswered request from the User in order to be able to justify the processing of the request and our compliance with the regulations in force;
For Data collected for statistical analysis purposes, the User’s IP address is kept for one (1) year following his/her most recent login;
For Data collected further to a request to exercise rights (see Section 7): for the exercise of the right of access or right of rectification, the Data is kept for one (1) year from the receipt of the request; for the exercise of the right to object, it is kept for three (3) years from the receipt of the request.

When its retention is no longer justified by legal requirements or if you have exercised a right of modification or deletion, we will securely delete the Data,

5 – WHO RECEIVES THE DATA THAT IS COLLECTED?

The data collected on the Site is intended for Labrador. It is transferred to the service providers and subcontractors Labrador may enlist to manage the Site and guarantee that it operates properly and delivers the services offered, and to provide hosting services and maintenance or technical support services for our databases.

To fully inform the User, please note that Labrador relies on service providers or subcontractors in the following situations:

Category of subcontractor

Basis for transferring data

Newsletter mailing service provider

After collecting the data you transfer to us through the forms available on the Site, and if you have agreed to receive Labrador’s Blog or to register for one of our events, the provider receives your full name and email address in order to process the communications.

Marketing platform

The data you send us when you submit a job offer through our Site or the available forms is entered into a software program that digitally manages the data after you provide your consent by accepting this Privacy Policy when you submit the forms or job offer.

Email service provider

Your contact information is used as part of the use of our messaging services.

Social media platforms

Information about you that is categorized as public and accessible from your profile on social media sites will be accessible. For more information, refer to the privacy policies of these social networks, which are available by clicking on the links listed in Article 10. Cookie management.

We do not share or sell your personal data.

Labrador undertakes not to communicate the Data collected, to a third party without the User’s consent, except in cases where such a request is made by an authority or a governmental body, in order to comply with the legal or regulatory obligations in force. In any case, Labrador guarantees that its service providers and subcontractors will abide by the regulations. 

Social media platforms

Using social networks to interact with our Site—particularly through the “Share” buttons or links to LinkedIn—is likely to cause data to be shared between Labrador and these social networks. We therefore suggest that you review the social networks’ policies on managing personal data so that you are aware of how they collect and process your data.

6 – WHERE IS THE COLLECTED DATA HOSTED?

Labrador discloses to the User that his/her Data is hosted by [•]:
Google Cloud
8 Rue de Londres 75009 Paris
https://cloud.google.com/
https://policies.google.com/privacy?hl=fr
on a server housed in Europe (Frankfurt, Germany)

Transfer of personal information outside the European Union

Labrador is an international group and some of its subsidiaries are located outside the European Union (the “EU”). Nonetheless, the information collected through the Site is not transferred outside the EU.

Should the personal data be transferred to a country located outside the EU, we undertake to inform the User in advance, unless exempted by a legitimate reason or pursuant to a legal or regulatory obligation.

In the event that any personal information is transferred outside the EU, we undertake to comply with the appropriate guarantees stipulated by the GDPR by implementing standard contractual clauses and technical and organizational measures required to ensure the same level of protection as that required by European regulations on personal data.

8 – WHAT ARE LABRADOR’S OBLIGATIONS?

As the data controller defined herein, Labrador undertakes to:
Implement all appropriate technical and organizational measures to ensure the confidentiality, integrity and security of the Data, including protection against accidental loss, destruction or damage;
Educate and train its in-house staff on processing Data and the regulations in force and their effects;
Restrict access to the Users’ Data to only those persons who are duly authorized for this purpose;
Guarantee all the Users’ rights in accordance with Section 9;
Notify the competent supervisory authority and Users of any Data breach that poses a high risk to Users’ rights and freedoms within seventy-two (72) hours of the discovery of the fraudulent intrusion if required by the Regulations;
Abide by the Data retention periods outlined herein.

9 – WHAT RIGHTS DO USERS HAVE OVER THE DATA COLLECTED?

In accordance with the applicable regulations on personal data, and particularly Articles 15, 16, 17, 18, 20 and 21 of the GDPR, Users have and may exercise the following rights with regard to Labrador:

YOUR RIGHTS

WHAT IT MEANS

The right to be informed

You have the right to obtain clear, transparent, understandable and easily obtainable information on your rights and on how we use your personal data. This is why we provide the information in this Policy.

Right of access

You have the right to access the personal data we have about you, subject to some restrictions.

Right of rectification

You have the right to require that your personal data be rectified if it is inaccurate or out of date and/or that it be updated or completed if it is incomplete.

Right to erasure/right to be forgotten

In some cases, you have the right to have your personal data erased or deleted. This is not an absolute right insofar as we may be required to store your personal data for legal reasons.

The right to object to marketing, including profiling

You may unsubscribe or decline to receive our marketing messages at any time.
To do this, simply click on the “unsubscribe” link in any email or message we send you.

The right to withdraw consent at any time for data processing based on consent

You may withdraw your consent to the processing of your data if this processing is based on consent. The withdrawal of this consent does not infringe on the lawfulness of the processing based on the consent that was granted before it was withdrawn. Please review the table in the section “What personal data do we collect from you and how do we use it?” especially the column “What is the legal basis for our processing of your personal data?” to ascertain whether our processing is based on consent.

The right to file a claim with a supervisory authority

You have the right to contact and file a claim with your country’s data protection authority to dispute practices regarding the protection of personal data and respect for privacy.
Please contact us at the address below before you file any claim with the competent data protection authority.

Right to data portability

You have the right to move, copy or transfer your data from our database to another one. This applies only to data provided by you, where the processing is based on your consent or on a contract and is carried out using automated processes. Please review the table in the section “What personal data do we collect from you and how do we use it?” especially the column “What is the legal basis for our processing of your personal data?” to ascertain whether our processing is based on a contract or consent.

Right to restriction of processing

You have the right to request that the processing we perform on your data be restricted.
This right means that the processing of your data by us is limited, so that we may retain the data, but not use or process it.
This right applies in specific circumstances pursuant to the GDPR, namely: the accuracy of the personal data is disputed by the data subject (i.e., you) during a period that allows the data controller to check the accuracy of the personal data;
The processing is unlawful and the data subject (i.e., you) objects to its erasure and instead requires that its use be restricted;
The data controller (i.e., Labrador) no longer needs the personal data for the purposes of the processing but the data is still required by the data subject to establish, exercise or defend their legal rights;
The data subject (i.e., you) has objected to the processing based on the legitimate interests pursued by the data controller during the process to verify whether the legitimate reasons pursued by the data controller prevail over those of the data subject.

The User may exercise these rights anytime by contacting the department in charge at the following addresses: 

By postal mail:

By email:

Labrador, 8 Rue Lantiez, 75017 Paris

contact@labrador-company.com

To exercise his/her rights, the User must provide Labrador with: 

  • The source of the collection of your Data (e.g., contact form); 
  • Your name and contact information. 

If there is “reasonable doubt” about the identity of the applicant (for example, in the case of a request made via an unknown e-mail address), and in order to prevent identity theft or risks of homonymy, Labrador may legally request proof of identity. 

Labrador has one (1) month from receipt of the request to respond to it, provided that it is valid and not blatantly excessive. 

The User may also at any time refuse to have his or her Data used by Labrador. 

To do this, the User should click on the “unsubscribe” links provided in the emails sent by Labrador. 

If the User believes that his/her rights have been violated, he/she may file a claim with the Commission Nationale de l’Informatique et des Libertés (the “CNIL”). For more information, please visit the website https://www.cnil.fr/fr/les-droits-pour-maitriser-vos-donnees-personnelles.

10 – DATA MANAGEMENT

A “cookie” is a text file placed by Labrador on the User’s device when he/she browses the Site. The cookie records information about the User’s browsing on the Site and stores information that the User enters during his/her visit. The use of cookies also enables us to offer Users the best user experience. The cookies placed on the Site thus make it possible to:
Optimize the Site’s ergonomics and the browsing experience;
Store your preferences so you do not need to enter or upload the same information again when you use our Site;
Improve the security and speed of our Site.

When you click on the icons for the social networks that appear on the Site, these networks may also place cookies on your devices (computer, tablet, mobile phone).

For more information on the specific cookies placed through a given website (partners or third parties), please review the table on cookies on the partner or third-party website.

Labrador places the following cookies for the following functions: Configure my cookies

The User gives his/her overall consent to the placement of these cookies by clicking on “Accept All” in the information banner appearing at the bottom of the Site page when browsing. The User may also accept individual cookies by using the menu that opens each type of cookie that is placed and its purposes.

The User can also disable all cookies by clicking the button “Refuse All” in the information banner. However, with regard to cookies used to improve the ergonomics and operation of the Site, deactivating them could prevent you from using certain parts of the Site.

Although some cookies related to visitor data may not be configured because they are essential for the Site to function properly, the User may reject the placement of cookies from his/her browser in the following way: 

  • For Mozilla Firefox: select the “tools” menu and then “Options” / Click on the “Privacy” icon / Locate the “cookie” menu and select the desired options; 
  • For Microsoft Internet Explorer: select the “Tools” menu, then “Internet Options” / click on the “Privacy” tab / use the cursor to select the desired level; 
  • For Opera 6.0 and later: select the “File” >“Preferences” menu / “Privacy”; 
  • For Safari: select the “Edit” > “Preferences” / “Security” menu. Click “Show cookies” and select the cookies you want, then click “Remove” / “Finished”; 
  • For Google Chrome: Click “Tools” > “Options” > “Advanced options,” “Confidentiality,” “Show cookies,” then remove the files you want. Finally, click “Close.”

Please note that this information is stored on the User’s device for a maximum of one (1) year.

The User may also reject the placement of cookies by visiting the advertising cookie management platform offered by advertising professionals at the following address

https://www.youronlinechoices.com/uk/your-ad-choices and following the instructions there.

Lastly, if the User does not want the Site to save cookies from a social network, he/she may click on the following disabling links, which will save in his/her browser a cookie whose sole purpose is to disable them. This will prevent any interaction with the social network in question:

In any event, once the User enters his/her cookie preferences, he/she will no longer need to refuse the information banner on subsequent visits for six (6) months. In addition, the User may access his/her choices and change them at any time by clicking on the Configure My Cookies tab, which will reopen the saved information banner.

11 – OWNERSHIP

The Site and its various components are protected by intellectual and industrial property law. Any representation or reproduction and, more generally, any use for free or against payment, for any purpose and by any process, of all or part of the Site (including but not limited to its overall structure, photographs, information, icons, acronyms, logos, graphics, trademarks, illustrations and text appearing on it) for commercial or noncommercial purposes without Labrador’s prior written authorization is prohibited. The information contained on the Site is reserved strictly for personal, private and free use. Any use that runs counter to this clause constitutes an act of infringement that is criminally and civilly reprehensible. 

12 – HYPERTEXT LINKS

Users may access other websites from this Site that are designed and managed by third parties. 

Please note that Labrador has no control over the content of these websites. In addition, Labrador is not responsible for their content or the use that may be made by any third parties of the information appearing there. 

13 – INTEGRITY – TECHNICAL FAILURES

Labrador reserves the right to temporarily suspend access to the Site to perform technical procedures, improve or maintain the Site to ensure that it functions properly or to repair an outage.
Please note that the security and integrity of online communication cannot be guaranteed. Labrador undertakes to use its best efforts to notify Users of any difficulty in accessing the Site or any interruption in the Site’s operation, without any performance obligation.

14 – LAW AND TERRITORY OF JURISDICTION

The applicable law is French law, and the courts of competent jurisdiction are the French courts in accordance with the rules of the French Code of Civil Procedure.

15 – CHANGES

This policy may be modified at any time by Labrador for the purpose of, among other things, updating it to reflect changes in applicable laws and regulations, subject to notifying the User. When in doubt, the most recent version of this privacy policy is the one shown on the Site.

16 – CONTACT

For any questions on Data collection or the processing of the Data collected, please contact Labrador:
By phone: +33 1 53 06 30 80;
By postal mail: Labrador, 8 rue Lantiez, 75017 Paris;
By email: contact@labrador-company.com

We are always happy to answer your questions.

Last updated: April 27, 2021.